Privacy Policy

Effective Date: May 7, 2026 | Last Updated: May 7, 2026

1. Introduction

Delphion Projects (“Delphion,” “we,” “our,” or “us”) is a custom cabinetry and built-in furniture company serving residential and commercial clients throughout the state of Florida. We are committed to protecting the privacy and personal information of every individual who interacts with our website at bl.avolcom.com (the “Site”) or contacts us to request our services.

This Privacy Policy explains what personal information we collect, how we use and protect it, with whom we may share it, and what rights you have regarding your data. By using our Site or submitting a free design preview request, you agree to the practices described in this Policy.

2. Information We Collect

We collect personal information that you voluntarily provide to us, as well as certain information gathered automatically when you visit our Site.

2.1 Information You Provide Directly

When you submit a free design preview request or contact us through the Site, we may collect:

  • Full name
  • Email address
  • Phone number
  • Room or space type (e.g., kitchen, bedroom, garage)
  • Style preferences and budget range
  • Approximate dimensions of your space
  • Photos of your space uploaded through our contact form
  • Any additional notes or preferences you choose to share

2.2 Information Collected Automatically

When you visit our Site, we may automatically collect certain technical and usage data, including:

  • IP address and approximate geographic location
  • Browser type, version, and operating system
  • Pages viewed, links clicked, and time spent on the Site
  • Referring website or search engine
  • Device type and screen resolution

This information is collected through cookies and similar tracking technologies. Please see Section 7 (Cookies) for more details.

3. How We Use Your Information

We use the personal information we collect for the following purposes:

  • To prepare and deliver your free, personalized design preview within 24 hours of submission
  • To communicate with you about your project, respond to inquiries, and schedule consultations
  • To provide quotes, coordinate manufacturing, and arrange professional installation
  • To send you service-related updates and follow-up communications regarding your project
  • To improve the functionality, content, and user experience of our Site
  • To analyze Site traffic and usage patterns through aggregated, anonymized data
  • To comply with applicable laws, regulations, and legal obligations
  • To protect the rights, property, and safety of Delphion Projects, our clients, and the public

We will not use your personal information for purposes materially different from those described above without first notifying you and, where required, obtaining your consent.

4. How We Share Your Information

Delphion Projects does not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information in the following limited circumstances:

4.1 Service Providers

We may share your information with trusted third-party vendors who assist us in operating our business, including website hosting providers, email communication platforms, and design or project management software. These service providers are contractually obligated to use your information solely to perform services on our behalf and to maintain appropriate security standards.

4.2 Legal Requirements

We may disclose your information if required to do so by law or in good-faith belief that such disclosure is necessary to: (a) comply with a legal obligation or governmental request; (b) enforce our terms and conditions; (c) protect our rights or property; or (d) prevent or address fraud, security issues, or safety concerns.

4.3 Business Transfers

In the event that Delphion Projects is involved in a merger, acquisition, reorganization, or sale of assets, your personal information may be transferred as part of that transaction. We will notify you of any such change and the choices available to you.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, to provide our services, and to comply with our legal obligations. Specifically:

  • Project-related communications and design files are retained for the duration of your project and for a reasonable period thereafter for warranty and customer service purposes.
  • Contact form submissions and inquiry data are retained until the inquiry is resolved or for up to 24 months, whichever is shorter, unless you request earlier deletion.
  • Automatically collected technical data (e.g., server logs) is typically retained for up to 12 months.

When your information is no longer needed, we will delete or anonymize it in accordance with our data management practices.

6. Data Security

We take the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Secure server infrastructure and encrypted data transmission (SSL/TLS)
  • Access controls limiting who can view personal information within our organization
  • Regular review of data collection, storage, and processing practices

However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. You are responsible for maintaining the confidentiality of any credentials or information you use to interact with our Site.

7. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to improve your browsing experience and gather analytical data. Cookies are small text files stored on your device that help us recognize returning visitors and understand how our Site is used.

7.1 Types of Cookies We Use

  • Essential cookies: Required for the Site to function properly (e.g., form submissions).
  • Analytics cookies: Help us understand Site traffic and user behavior (e.g., Google Analytics).
  • Preference cookies: Remember your language and display settings.

7.2 Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, or be notified when a cookie is set. Please note that disabling certain cookies may affect the functionality of our Site.

8. Third-Party Links

Our Site may contain links to third-party websites or services (such as Google Maps or social media platforms). This Privacy Policy applies solely to our Site. We are not responsible for the privacy practices of any third-party websites and encourage you to review their privacy policies before providing any personal information.

9. Children’s Privacy

Our Site and services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately and we will take steps to delete such information from our records.

10. Your Rights and Choices

Depending on your state of residence, you may have certain rights regarding your personal information. Florida residents and others may have the right to:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request that we correct inaccurate or incomplete information.
  • Deletion: Request that we delete your personal information, subject to certain exceptions.
  • Opt-Out: Opt out of receiving marketing or promotional communications from us at any time.

To exercise any of these rights, please contact us using the information provided in Section 12. We will respond to your request within a reasonable timeframe and in accordance with applicable law. We will not discriminate against you for exercising your privacy rights.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the “Last Updated” date at the top of this Policy and, where appropriate, notify you by email or by posting a prominent notice on our Site. We encourage you to review this Policy periodically to stay informed about how we protect your information.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please do not hesitate to reach out:

 

Delphion Projects

Serving all of Florida

Phone: 561-327-3029

Email: contact@delphionprojects.com

Website: www.delphionprojects.com